Terms of service
Terms of Service
Last updated: 2026
Welcome to HUSK. These Terms of Service (“Terms”) govern your access to and use of thehusk.co.uk (the “Website”), including any products or services offered through the Website.
By accessing the Website, creating an account, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. About Us
The Website is operated by HUSK (“we”, “us”, or “our”).
Business details:
Business name: HUSK
Email: customerservice@thehusk.co.uk
2. Eligibility
You must be legally capable of entering into a binding agreement to purchase products or services through our Website.
If you are under the age required to enter into contracts in your jurisdiction, you may only use the Website or make purchases with the involvement of a parent or legal guardian.
3. Website Use
You agree to use our Website only for lawful purposes.
You must not:
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Use the Website for fraudulent, unlawful, or abusive purposes.
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Attempt to gain unauthorised access to the Website, our systems, or other users' accounts.
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Introduce viruses, malware, or other harmful technology.
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Interfere with the operation or security of the Website.
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Copy, scrape, reproduce, or commercially exploit Website content without permission, except where permitted by law.
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Use false or misleading information when placing an order or creating an account.
We may restrict or suspend access to the Website where we reasonably believe these Terms have been violated.
4. Products and Services
We aim to describe and display our products and services accurately. However, colours, packaging, measurements, and other details may vary slightly from their appearance on your device or from time to time.
Product availability is subject to change without notice.
We reserve the right to discontinue products or services where permitted by law.
5. Prices and Payment
Prices are displayed in GBP and [include/exclude] applicable taxes unless otherwise stated.
Delivery charges and other applicable fees will be displayed before you complete your purchase.
Payment must be made using one of the payment methods available at checkout.
If an obvious pricing or description error occurs, we may contact you to correct the issue or cancel the affected order where legally permitted.
6. Orders
Submitting an order does not necessarily mean that we have accepted it.
We may send you an order acknowledgement confirming that we have received your order. A binding contract is formed when we send an order confirmation / we dispatch your order, subject to applicable law.
We reserve the right to reject or cancel an order where reasonably necessary, including where:
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A product is unavailable.
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Payment cannot be authorised.
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We reasonably suspect fraud or misuse.
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There is an obvious pricing or product information error.
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We cannot deliver to the address provided.
If we cancel an order after payment has been taken, we will provide an appropriate refund.
7. Shipping and Delivery
Estimated delivery times are provided as guidance and may vary due to circumstances outside our reasonable control.
You are responsible for providing accurate and complete delivery information.
Please review our Shipping Policy for further information about delivery times, charges, destinations, and other shipping conditions.
8. Returns, Refunds and Cancellations
Returns, refunds, exchanges, and cancellations are governed by our Refund & Return Policy, together with any rights you have under applicable consumer protection laws.
Nothing in these Terms or our Refund & Return Policy is intended to remove or restrict statutory rights that cannot legally be excluded.
9. Accounts
If you create an account with us, you are responsible for keeping your login information confidential and for providing accurate account information.
Please contact us promptly if you believe your account has been accessed without authorisation.
We may suspend or terminate accounts that are used fraudulently, unlawfully, or in material violation of these Terms.
10. Intellectual Property
Unless otherwise stated, the Website and its content—including text, graphics, logos, photographs, designs, videos, software, and branding—are owned by or licensed to HUSK and are protected by applicable intellectual property laws.
You may use the Website for your personal, non-commercial use. You may not reproduce, distribute, modify, sell, license, or commercially exploit our content without prior written permission, except where permitted by law.
11. Third-Party Links and Services
Our Website may contain links to third-party websites, applications, payment providers, or other services.
We do not control third-party services and are not responsible for their content, availability, privacy practices, or separate terms. Your use of third-party services may be subject to their own terms and policies.
12. Promotions and Discount Codes
Promotional offers and discount codes may be subject to additional conditions, including expiry dates, minimum spending requirements, product exclusions, and limits on use.
Unless otherwise stated, promotions cannot be combined with other offers.
We may withdraw or amend promotions where permitted by law, but this will not affect rights already acquired under a completed purchase where applicable.
13. Reviews and User Content
If you submit a review, photograph, comment, or other content to our Website, you confirm that you have the right to submit that content and that it does not violate applicable laws or the rights of another person.
You must not submit unlawful, defamatory, threatening, fraudulent, infringing, or deliberately misleading content.
Where legally permitted, we may moderate or remove content that violates these Terms.
14. Privacy
Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws.
Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.
15. Disclaimer
We aim to keep the Website accurate, secure, and available, but we cannot guarantee that it will always operate without interruptions or errors.
Nothing in these Terms excludes any warranties, guarantees, or other rights that cannot legally be excluded.
16. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be responsible for losses that were not reasonably foreseeable when the contract was formed or for losses arising from uses of the Website or our products that are contrary to these Terms.
If you are using the Website as a consumer, nothing in these Terms limits or excludes our liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection law.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of the Website or your material violation of these Terms.
This section does not affect rights or protections that cannot legally be waived.
18. Changes to These Terms
We may update these Terms from time to time, including to reflect changes to our services, business practices, or legal requirements.
The latest version will be posted on this page with an updated “Last updated” date.
Changes will apply prospectively unless applicable law permits otherwise.
19. Governing Law
These Terms are governed by the laws of England and Wales
If you are a consumer, you may also have mandatory rights under the laws of the country in which you live, and nothing in these Terms removes those rights.
Any disputes will be handled by the courts with jurisdiction under applicable law.
20. Contact Us
If you have questions about these Terms, please contact:
HUSK
Email: customerservice@thehusk.co.uk
Website: thehusk.co.uk
Address:
Important: This template provides general website terms and should be customised for your business model, products, location, payment process, and applicable laws. Consider having the final version reviewed by a qualified legal professional before publishing.